Possible Areas of Medical Claim Rejection and the Best Solutions
A lot of people are grappling with rejected medical claims, and they are still frustrated because they do not know how to go about the process. Unfortunately, this problem is common in the recent times, and perhaps, it is high time that you know some of the mistakes made by people during medical claims and how you can avoid such mistakes to make a successful claim. You must not continue receiving high medical claim rejections, and it is time that you learned the mistakes that result in claim denial and how you can rectify them. This article outlines some of the common errors that people make when submitting medical claims and the proposed remedies.
Missing information – Insurance companies are thorough in checking claims and in case of any missing information, they will reject it. Most people forget to include personal information, the plan code, and security number. Most people tend to forget filling in the details, and that leads to medical claim denial. Do not rush to fill and submit the form but spare some time to go through the claim form to check whether there are any missing details.
Double claim – If two claims are made to the insurance company on the same day for the same kind of service offered by the medical facility, then the insurance company will deny the claim. This kind of claim submission is not allowable, and the insurance company will reject it. Having a competent team of employees and installing medical billing software can significantly reduce the double claim instances.
Service already adjudicated – Sometimes, a claim can be made when that claim had already been settled in another payment. Through embracing the latest technology on claim processing, you can avoid the instances of service already adjudicated. You can install claim processing software in your organization but ensure you choose the best one which matches the requirement of the insurance company.
Not covered by payer – Sometimes, medical facilities make claims for medical procedures that were not outlined in a patient’s benefit plan. If the provider makes a mistake of claiming the service that is not in a patient’s benefit plan, then the insurer will turn it down. The best remedy for this problem is to confirm the insurance eligibility response or even calling the insurer before you give the services.
Deadline for claim submission – Usually, the medical claims have deadlines for submission, and you must note them. If you submit the claims late, the insurer will automatically reject it. Doing everything within time is important so that you can make any corrections if the claim is rejected and fast processing is possible through embracing technology.